Reviews

Reviews

Always satisfied and happy with work done
Anonymous

As always, professional and courteous service – Thank You
Anonymous

Courteous and friendly. Service done on time as promised.
KENNETH SULLIVAN

Ray’s is always there for us…even last minute requests. They are honest, forward looking, and go out of their way to be helpful. They explain everything and provide costs prior to any work being done. I’m so glad we found Ray’s Auto Service and recommend them any time I get the chance.
Anonymous

As always service for both of my cars is very good.
CLAIRE FORTE

Awesome as always and very helpful
LYNETTE BUSH

As always service was great !!
LYNETTE BUSH

Fantastic service at every step. From the initial call to describe the car issue to the pickup and every phone call and service done, working with Ray’s employees was easya nd enjoyable. Very reasonably priced, timely service, and great work! Highly recommend Ray’s Auto Service!!!
JACKIE GALLAGHER

I trust Ray’s with all my car maintenance needs.
PETE DESJARDINS

They always go above and beyond anything you ask me to do out to look into something all mechanics are great and Bruce and Chrissy are
ALFRED DARCANGELO

As usual AWSOME! I came in for a low tire pressure leak. Instead of telling me to purchase a new tire. They plugged the tire leak and saved me lots of money $$$$$$ !!!!
BRIAN SANTARLASCI

You guys are awesome. From the offer of a coffee to the prompt and thorough service, i felt cared for and in good hands !
PATSY BRUNO

Great Professional Friendly service. I really appreciate the recommendations for future service to consider. Thanks again
Anonymous

They are the best!!!
LAURA MAYO

Quick, Easy, and so convenient. Staff is friendly and insightful.
JESSICA PINA

I’ve been taking my car to Ray’s since I moved up to Haverhill 5 years ago. Even though I’ve since moved to Lowell, I still bring it in for routine maintenance. Christie at the front desk is friendly and knowledgeable, and the technicians know their stuff. Work is always done on time, and on budget with the quote I’ve been given.
LISA QUINN

As always great service!
KRISTIN GRENIER

Prompt and reliable service. Thanks.
PETE DESJARDINS

Ray’s Auto is always prompt, and professional. Pricing is very reasonable. Our entire family uses Ray’s
STEVE SAVOY

Great as always! They are always very helpful and accommodating
JENNIFER MARTIN

Our whole family has been going to Ray’s for years. Kristie and the guys are honest and hard working. We love each and every one of them, and could not recommend Ray’s more. They do an amazing job – we don’t trust anyone else!
Anonymous

The work on my car was a little more extensive this time around. They gave me pricing options, fast service and my car runs like it’s brand new.
Anonymous

Fantastic!! Excellent service provided!!
JOANNE RILEY

Ive been a customer at Ray’s for over 20 years. They may be more expensive, but they do great work.
KAMAL ASAR

Great service. Fair pricing. Trustworthy. Nice people to deal with.
JOYCE HOLTSCHULTE

The best..you never have to wait when you have an appointment, and a;ways thorough!
KATHY WEST

I’ve been going to rays for 30+ years great people and great service all the time
JOE HADDAD

Service was excellent and reasonably priced.
Anonymous

I had Ray’s do an inspection prior to buying a car. Christy was very helpful, getting the car in within an hour, and sending a complete report to me within a couple of hours. She then took the time to explain each of the items that they had flagged for attention. She provided an exceptional level of service.
BRIAN HARRINGTON

Superb work and customer service!
STEVE MACGILLIVRAY

You saved me a good $50.00 off your estimate. That was great! Thank you.
PAMALA ADAMS

Quick, courteous. Very upfront and straightforward.
Anonymous

Best place in town to have auto work done!!
LAURA MAYO

As always, excellent service, prompt, friendly and clean. We’ve been coming here for a few years and it’s so refreshing to be at an honest mechanic we can trust not to be ripped off by.
LINDSAY MARTELLO

My car was taken in for an oil change and we discussed what as needed. Keeping costs in mind I was able to resolve issues best for my safety and the welfare of my car. My car Ed done as planned which helped keep me on track wit my schedule. I know I can trust and count on everyone at Ray’s. Thanks.
MARISSA COMEAU

I can’t say enough good things about Bruce and his staff. Ray’s Auto is the best!!!
KEVIN DONAHUE

I stopped in with a low tire pressure. It ended up I needed a plug for a nail in my tire. They fixed it on the spot. Inexpensively too!
Anonymous

I was treated in a professional and courteous manner. The mechanic who worked on my car reviewed any concerns or recommended repairs that he suggested, but I didn’t feel pressure to get those repairs immediately.
VICKIE POPKOWSKI

Always receive great service at Ray’s!
KENNETH MESERVE

As always great service and done on time
PAUL PUGLISE

As always, professional quality service at a great price. Thank you
Anonymous

Everyone at Ray’s is professional and caring. Whether it is for a simple oil change or something much more complicated you are treated as a priority. The additional plus is if you are eligible to use their rental at $15/day. Can’t beat that and it’s invaluable. When you leave you know more about your car than when you arrived so that you can plan any expensive maintenance and avoid an expensive surprise.
MARISSA COMEAU

They are always there in a drop of a hat & in an appt. Service is done promptly… Always greeted the second you walk in the office!! Rays Auto is a Great Find!!!!
LAURA MAYO

Excellent as always!
STEVE SAVOY

Fantastic customer service. Everyone is very friendly and professional. Great work, at a great price and done in a timely fashion. I highly recommend Rays Auto Service to all.
DAN JR. PLOURDE

Great little shop! They really pay attention to detail and listen to what you have to say. Work was done in a timely manner. Will keep coming back!
Anonymous

The people at Ray’s are friendly and very competent. It is nice to work with people who can be trusted to fix my car and not over charge.
JEANNE MOLLOY

I had a headlight out, and with a storm looming was hoping to have a new bulb installed before the storm hit. I called Ray’s and spoke with Christy, and asked if it was possible to have the new bulb put in that day. I stopped in after work and they took my car in right away and installed the new bulb. I was only there for a few minutes, and am so thankful that they were able to get me in quickly.. Just in time for the storm the next day. I always have a good experience at Ray’s Auto Service.. They are friendly, honest and accommodating!!
ELAINE COMEAU

Quality and speed of repairs were excellent, as always.
KAREN BROOKS

Excellent repair work; always friendly and helpful; reasonable prices – best mechanics we’ve ever had!
KAREN BUCKLEY

Great AAA shop and service! … I’m from out of state and my car was sadly stolen over the holiday. Having already returned home when the police found it empty of gas with a destroyed steering column and property gone. Bruce at Ray’s and AAA aided in retrieving my car from an exploitive towing company during the nor-easter a week ago. Which saved me considerable $$. Then Kristy… in a kind, understanding, and timely manner explained the repairs/parts necessary. The mechanic did a great job on the steering column, and was done when Kristy told me so for a good price. This not being the easiest thing to manage from 300 miles away I cannot say enough how much i appreciated their help and work. Thank You Ray’s!!!
LOUIS GISONE

Excellent Service as always.
Anonymous

Always the best service!
KATHY WEST

Great service, not sure how much it would have cost elsewhere because I did not check it out but they got me in and out in one day!
Anonymous

Friendly service. Everything accomplished as stated. Explanation of what was done and future needs described very easily understood
ED ENDYKE

The service is always great.
CLAIRE FORTE

They are a great auto shop and take care of our three cars.
Anonymous

Excellent service all around at Ray’s Auto Service! My car was ready on time, I was kept up to date on what needed to be done and when I could expect to have my car back and I was given a free ride home after dropping my car off. The staff are super nice and very professional. I would 100% recommend Ray’s Auto Servixe for anyone who needs a great mechanic!
JACKIE GALLAGHER

Rays a great little garage Service is wonderful the people friendly and they don’t mind talking to you about potential problems or issues that might come up they also go out of there way to help you
ALFRED DARCANGELO

Fast service and very knowledgeable, will keep using them for future service
BRANDON DUKE

Always friendly and most important very knowledgeable. Have been a customer for 33 yrs.
JOE HADDAD

Rays always goes tie extra mile and are more than fair in their charges. Highly recommend them.
JIM CHRZAN

Always an excellent experience!!! The best job!!!
LAURA MAYO

Always fits me in when i need something done prices are great an they call you when its done
ALFRED DARCANGELO

Service is top notch. Long time customer, keep coming back from now south of Boston because they are honest, excellent, and stand behind their work. Worth the trip!
KAREN BROOKS

Friendly and fast service. So convenient to be able to use a loaner car while they worked on mine.
KATE GILLOGLY

My vehicle brake pedal let go on me while coming home from an errand. I took a chance and drove it to Ray’s. Told them my problem and they put a mechanic to check out the problem. Informed me my calibers needed replacement along with the hoses. Stated that I couldn’t drive my vehicle. They ordered the parts and promised it would be done tomorrow. They then proceeded to drive me home and came back for me the following day. Great experience dealing with the professional members of Ray’s! They went above and beyond required service to solve my needs! My grateful thanks to all! Job well done. Any future repair needs I surely will return to Ray’s.

Anonymous
Ray’s does good work, however it comes at a high premium. I appreciate the option of a loaner vehicle (that many smaller shops don’t offer), however when I priced the job with a competitor, Ray’s price was over 50% higher (far more than a rental car for the day). Convenience has a cost, but it is my opinion their price for it is too high. The work performed was a standard replacement of an alternator.

Anonymous
Always great service and very attentive

OSCAR HIRALDO-FALU
Great as always

CLARA COUTERMARSH
even when you go in just for an oil change they give the car a once over to make sure no other issues

JANETTE DUTCHER
Chrissy always makes me feel secure in my service decisions because she thoroughly explains any problems and discusses options. My condition report helps me prioritize future repairs. Everyone is professional and compassionate.

MARISSA COMEAU
Quality work

KAMAL ASAR
I started taking my car to Ray’s about 3 years ago when I first moved to Haverhill, and even though I’ve moved from the area I still bring it to them. I have an older car which runs well, but it’s just a matter of time before I have to pull the plug, and they understand that. Christy at the front desk is extremely knowledgeable. Her estimates are right on the money, and the work is done when they say it’s going to be done. They have loaner cars available if you need one.

LISA QUINN
At long last. ( fingers crossed) the chronic, dangerous stalling of my Honda Element has been rectified. Rockingham….nada, Meineke…nada, Ray”s…bingo!

DANA WILSON
My experience is always five stars, love going there. Always taken care of…from a car and customer service standpoint.

CHRIS MANNI
Very efficient and considerate.

ALLEN SCHEIER
Went over and above to accommodate me in getting my car serviced. Very curtious, professional and wonderful service repairing my vehicle.

Anonymous
Great service with a friendly staff. Been going there for 24 years now and hope for many more.

CHRIS WHITE
Awesome

JACQUES LEVESQUE
Fast, efficient, courteous! Great place!

NAOMI GOUMILLOUT
work was completed timely and precisely as scheduled

JOHN DAYLOR
Great experience. Love the car report and the updates on my repairs. .

Anonymous
Always an excellent job…and thanks for saving me yet again!!!

KATHY WEST
Your team is always supportive and honest. I’ve never had a bad experience there.

JASON YATTAW
Fast ,friendly service.

Anonymous
Love Rays. Delighted with services and the ride home is always appreciated!

KATHY SCIACCA
the crew at Ray’s Auto Service did a very comprehensive review of the car, pointed out any defects that needed attention and perform flawless service to our car. Our family feels very safe in out car after service by the team at Ray’s.

ED DUBIEL
Two days after picking up car, a/c didn’t work. ??? Was the compressor changed?

ALICE ATKINSON
Always reliable! I’ve been a customer for a few years now and I’ve never been disappointed. When I need big work done on my car I always bring it here.

Anonymous
Staff was friendly and efficient. Work was done on time and as expected. Great experience !!

ALICE ATKINSON
Ray’s Auto always does a great job! They are courteous, helpful, and informative. Thank you for keeping my car running smoothly!

HOLLY ROBICHAUD
Great work, timely, friendly!

JENNIFER DONOHOE
One thing we noticed that on bill you recommend things like filter changes , tire rotations – little things. We feel that they should be done automatically instead of waiting till next time serviced. Other than this service is excellent, knowledge of the staff is exceptional and it is always a friendly atmosphere. We always feels comfortable knowing our cars are in excellent working order.

Anonymous
As usual, great professional service.

Anonymous
Great customer service, extremely knowledgeable staff. Would certainly recommend to anyone in need of repairs.

MUNA QUADRI
I ended up bringing my car in again , this time it was my thermostat.They had me out of there in one of their loaner cars and back in my own car before the day was out.Kudo’s to Ray’s once again.

PATTI SCHENA
We have brought a couple of used cars to Ray’s to have them checked out before we purchase them. By using this service, we know exactly what we’re getting into before making a mistake that could cost of thousands of dollars down the road.

JOSH WHITE
Nice quick oil change and thorough multi-point check of my vehicle. Thanks.

PETE DESJARDINS
I was in and out in record time!!!! Excellent service!!

JOYCE HOLTSCHULTE
Very pleased with the inspection and subsequent report completed on my vehicle before you began any work. I initially thought I needed new brake pads on all four wheels, but found it was just a case of needing to change the brake fluid. Your mechanics also noted some other issues, none major, that I had addressed after their recommendations. I’ve already recommended you to a friend; you should be seeing her soon.

MIKE SULLIVAN
In and out quick oil change and tire rotation,quick service,nice conversation and on my way.

PATTI SCHENA
This was my first repair with my truck at Ray’s auto I needed to get my AC fixed my appointment went very well they had it done in a few hours while I waited. Everything was good with my AC nice and cold. One day a few weeks later I noticed a leak at the new line so I stopped in told them they said no problem leave it we will take care of it even let me take the loaner car they have. The next day problem leak was fixed NC and they stand behind there work. I would recommend this repair shop.

RON LEBLANC
My wife and have been customers of Ray’s Auto Service for many years because they provide 5 Star service from the moment you drop off your car to the moment you pick it up.

JEFF GRASSIE
Highly trained professional mechanics who worked on my car and solved and fixed my problem. Throughly inspected my car from top to bottom and submitted report for my review. Everyone I came in contact with were highly knowledgeable in every aspect of automobiles. Great place to do business with.

Anonymous
I love going to Ray’s! They are always so friendly and the service is done quickly and done right!

LIZ KEMBLOWSKI
Highly recommend them and feel confident they will do it right.

Anonymous
always very satisfied

CLAIRE FORTE
Love these guys! friendly, professional, priced just right, HONEST, Trustworthy!! What more can you ask for!

LAURA MAYO
Great service. The team at Ray’s is honest and dependable. They’re always there to help and have the customer in mind!

Anonymous
Oil change, rear brake replacement, brake light replacement, and tire rotation for very reasonable price, extremely good customer service, and the work seems to be good. Plus, I needed to get to work so I loaned a car for the day.

CHRIS MANNI
service provided when needed

JUNE BURTON
As usual, very pleasant experience.

Anonymous
Always efficient and work is done on time as promised.

Ray's Auto Service
1457 Broadway, Haverhill, MA 01832 Get Directions
Hours
Sunday - Closed Monday - 8a-5p Tuesday - 8a-5p Wednesday - 8a-5p Thursday - 8a-5p Friday - 8a-5p Saturday - Closed
Recent News
September 25th is National Tune-Up Day 

Does your vehicle need a little TLC? Why not make that tune-up appointment you’ve been meaning to make at your local auto shop in MA? Read More >