5 Things You Didn’t Know About Your Mechanic in MA

5 Things You Didn’t Know About Your Mechanic in MA

Your car starts making a funny noise and suddenly you are gripped with fear. How much is this going to cost me? There goes this year’s vacation. How will I get to work if the car dies? You know the feeling (if not, consider yourself lucky)! It’s a feeling that nobody likes. However, among all of the mixed emotion there is often a reluctance about contacting your MA mechanic. Why? Well, there are lots of reasons why people don’t like to go to the mechanic. At Ray’s Auto Service in Haverhill, we like to change the norm by setting the bar a bit higher than expected.


Here, we reveal some of the top ways our team pivots to make us the top, go-top mechanic in MA!


Savvy car owners know the way around the problem of auto repair shop fears. They find a reputable neighborhood mechanic and avoid the big name shops like some people avoid an oil change. Why? Because a local neighborhood mechanic does things differently. If you have never experienced what it is like to visit a reputable neighborhood mechanic, then this list is for you. 


Here are five things you didn’t know about going to your neighborhood mechanic.


  1. They put customer service first – A neighborhood mechanic lives off of, well, the neighborhood. They send their kids to local schools, they shop at local stores, and they care about their community and the people who live there. They want every single person who comes into their shop to leave happy because they care.
  2. They don’t have warehouse loyalty – Some mechanics go to one or two parts dealers and don’t even try to shop around for the best price. A neighborhood mechanic wants to make sure their customers get the best part at the best price, every time.
  3. A local MA mechanic has less turnover – A small, neighborhood mechanic tends to keep technicians longer than the bigger shops. This means that the person working on your car isn’t going off of notes or what you tell them. They noticed that your caliper was showing unusual signs of wear last time you were in and knew where to go first when you came in talking about a weird noise coming from the rear passenger side of your car.
  4. You can trust them – A local, neighborhood mechanic isn’t going to tell you that you need to pay for costly repairs unless you really need them. They will tell you what you need fixed now, and let you know what might be coming up. You won’t feel the need for a second opinion when you find a good neighborhood mechanic!
  5. Your mechanic becomes family – Because you will keep coming back. Over the years, you get to know them and they get to know you. Heck, you might even add them to your Christmas card list.


A good neighborhood mechanic inspires brand loyalty. When you find one you like you won’t want to go anywhere else ever again. 


If you find yourself near Haverhill and looking for a trustworthy neighborhood mechanic in MA, call Ray’s Auto Service at 978-372-9611.  We are looking forward to relieving the anxiety and bringing the trust back into calling your local mechanic!


Ray's Auto Service
1457 Broadway, Haverhill, MA 01832 Get Directions
Sunday - Closed Monday - 8a-5p Tuesday - 8a-5p Wednesday - 8a-5p Thursday - 8a-5p Friday - 8a-5p Saturday - Closed
Recent News
How to Tell You Need to Replace Your Catalytic Converter

Your car relies on several intricate parts working together to run properly. When one of those parts stops working as it should, it could spell disaster for your car if...

Read More >